Welcome to the WFG Service Center. This platform was designed specifically to help address the most commonly asked questions by our field. You can find hundreds of detailed knowledge articles organized by a variety of popular topics such as Licensing,
Commissions, and much more. You can use the search box above to find the specific knowledge article you are interested in or browse by subject using the “Topics” tab in the header menu.
If you’re unable to find the right answer to your question or issue, you can create a support ticket by selecting the “Still Need Help?” button at the bottom of each article. Your ticket will then be routed to the appropriate department, and you will
be notified via email when a response has been completed. Please be sure to provide a detailed description when submitting a support case. For technical issues, it is particularly helpful if the type of device and browser
is referenced. While most cases are resolved within 72 hours, some may require additional research and assessment. All submitted cases can be viewed and referenced at any time via the “My Cases” tab.
For additional support resources, we encourage you to explore our video-based Training Center.
